Frequently asked Questions

That is such a broad question. As always, it depends on the nature of your product or service, and your unique challenges and goals.

In short: yes. We build our websites with SEO in mind (SEO-ready is the term). We will help you set up a google business profile, search stats, and we'll have some tips and tricks for the fast-changing world of SEO.

But also: no. As a small business, you do not need to invest four figures each month into blogging or google ads.

In most cases, yes - especially if your site collects personal data through forms, analytics, or third-party tools. We stay up to date on Canadian and international laws (like GDPR and CPRA) so we can help you create or update a policy that protects your users and your business.

In short, yes.

• It’s increasingly a legal requirement. If it isn't yet where you're located, it will be sooner or later.
• It will benefit your business by converting more visitors into buyers.
• It's also the considerate thing to do 🙂

We build with accessibility in mind from the start, using best practices like semantic HTML, keyboard navigation, contrast checks, and alt text.

Please have a look at our own accessibility statement for a few more details. And if you'd like to know even more, contact Marleen directly - she's passionate about contributing to a healthy, informative and inclusive internet and will be happy to talk to you about it all day long.

If your site uses tracking tools like Google Analytics, Facebook Pixel, or embedded content, then yes, a cookie banner is often required by privacy laws like GDPR and ePrivacy. We’ll help you determine whether one is needed, set it up properly, and ensure it links to a clear cookie policy. We stay current with evolving global standards so your site stays compliant.

A care plan keeps your site running smoothly with updates, backups, security monitoring, plugin licenses, keeping up to date on technological, cultural and legal changes, and other types of support.

It’s equivalent to regular car maintenance like oil changes, checking the air in the tires, and making sure that insurance and papers are in order. If your website is important to your business, it is worth "insuring".

If you’re comfortable with basic tools and updates, yes! We offer training for every site we build. But the vast majority of clients prefer us to handle maintenance so they can stay focused on their own core business.

If you’re on a care plan, we’ll take care of it - fast. If not, we offer emergency support at an hourly rate. Either way, we’ve got the experience to get you back up and running.